Submit a ticket

Our maintenance service, dedicated to cinema professionals, ensures the reliability and longevity of your equipment.

Our fully equipped workshop repairs almost all of your products on-site (in France), ensuring the best turnaround times for the continuity of your cinematic projects.

💡 New Feature: With this new interface, you can now track the progress of your tickets and access your invoices from your personal space.

Step 1: Complete the return form

Please click on the icon to download the related file:

Formulaire de retour.xlsx

Step 2: Submit the form via the online interface

Please submit the form via the interface below.

⚠️ Don't forget to log in to your personal space before sending us the form.

Submit a ticket

Name *

Mail *

Object *

Customer reference

Return form *

Maximum size 5 MB. Don't forget to attach it to your submission with the ticket number.

I have read and accept the terms of service, terms of sale, and privacy policy of CineService®.

Submit a ticket